Last Updated: January, 2024

Products Guarantees and Refunds

SEO subscription: Once an order is confirmed, we offer a 7-day full refund policy. During this period, if you encounter any issues or are unsatisfied with our service, you can request a full refund. Please note that after the 7-day period, we do not offer returns, exchanges, or refunds.

Guarantee Period: Our products come with a guarantee period that varies depending on the subscription duration you choose. We offer the following guarantee option: 1-Month Guarantee: We provide a 1-month guarantee during which NeoFlix SEO will replace or refund any product damage or dysfunction caused by the producer of the product. In case of product damage, we will also offer a full refund for the remaining subscription period or the option to change the product.

Delivery Issues: If, for any reason, we are unable to deliver the product, we will provide a full refund.

Technical Difficulties: If you encounter difficulties with the purchased product, contact us first with a detailed problem description accompanied by screenshots or photos. Our technical support team will assist you in resolving the issue. If our support staff cannot solve the problem, your order may be eligible for a refund.

Contact Us
If you have any refund-related queries or concerns, please contact our customer support team at support@neoflixtv.com. To help us assess the situation, provide a clear problem description and any relevant screenshots or photos.

Changes to this Refund Policy

We reserve the right to update this Refund Policy as needed to reflect changes in our practices or legal requirements. The updated policy will be posted on our website and indicate the date of the last update.